1. Information We Collect

To deliver our mission effectively, we may collect the following categories of data:

1.1 Personal Identification Information

We may request or collect information that helps us identify or communicate with you. This includes:

• Full Name

• Email Address

• Phone Number

• Contact or Residential Address

• Date of Birth (when required for verification or volunteer programs)

• Gender, State, or other demographic details (optional)

This data is mostly collected when you fill out forms, sign up for newsletters, volunteer registration, or contact us.

1.2 Donation & Transaction Information

When you make a donation or payment through our website, we may collect:

• Donation amount

• Payment method (card, transfer, USSD, etc.)

• Billing Address (if required)

• Transaction/reference ID

• Donor communication preferences

Important:
We do not store full card or sensitive banking details.
All payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

1.3 Website & Technical Information

Like most websites, we collect certain technical data to improve user experience and website performance. This includes:

• IP Address

• Browser type and version

• Device type (mobile, tablet, desktop)

• Pages viewed

• Time spent on each page

• Referral information (how you found the website)

• Cookies and analytics data

This helps us understand visitor behavior, optimize our website, and improve accessibility.

1.4 Volunteer / Program Participation Information

If you apply to volunteer or join any of our programs, we may collect:

• Application details

• Skillset, experience, and competencies

• Areas of interest

• Background verification information (only if required for safety purposes)

• Availability and program preferences

This helps us assign volunteers to suitable projects and maintain safe operations.

2. How We Use Your Information

We only use your data for legitimate organizational and operational purposes such as:

• Processing donations and issuing receipts

• Responding to questions, inquiries, and messages

• Providing updates about our work, projects, and humanitarian impact

• Sending newsletters, event notifications, and program updates (if subscribed)

• Improving website usability and content performance

• Managing volunteer participation and communication

• Fulfilling legal, audit, and regulatory obligations

• Enhancing security and preventing fraud

• Documenting impact reports and donor engagement analytics

Every use is directly tied to our mission of serving communities and improving transparency.

3. How We Protect Your Data

We take data security seriously and implement multiple layers of protection to prevent unauthorized access, misuse, or disclosure.

Our security measures include:

• SSL encryption to secure data shared on our website

• Encrypted storage systems for sensitive donor information

• Strict access controls—only authorized team members can access personal data

• Secure payment processing through verified gateways

• Routine monitoring and security audits

• Regular backups stored in secure environments

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. However, we are committed to continuously improving our security measures.

4. Sharing of Information

We do not sell, rent, or trade your personal information to any third parties.

We may share your information only under these circumstances:

4.1 With Trusted Service Providers

These include:

• Payment processors

• Email service providers

• IT support teams

• Analytics tools

They access data only to perform services on our behalf and must follow strict confidentiality rules.

4.2 Legal and Regulatory Requirements

We may disclose your information if required by:

• Law enforcement

• Government regulations

• Compliance audits

• Court orders

4.3 Internal Use

Authorized personnel may access necessary data strictly for operational purposes such as:

• Communication

• Financial reporting

• Impact documentation

5. Your Rights

As a user, donor, or volunteer, you have the right to:

5.1 Access Your Data

Request a copy of the personal information we hold about you.

5.2 Correct Your Information

If you believe any information is inaccurate or incomplete, you can request corrections.

5.3 Opt Out of Communications

You can unsubscribe from newsletters or promotional messages at any time.

5.4 Request Data Deletion

You may ask us to delete your personal data, provided it is not required for legal or financial compliance.

5.5 Withdraw Consent

Where processing is based on consent, you may withdraw it at any time.

6. Cookies & Tracking Technologies

We use cookies to:

• Personalize your experience

• Analyze website traffic

• Improve content performance

• Enhance website functionality

You can disable cookies in your browser settings, but doing so may affect website usability.

7. Links to External Websites

Our website may contain links to third-party websites for additional information or resources.
Please note:

• We do not control those websites

• We are not responsible for their content or privacy policies

• We encourage you to review their policies before sharing information

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our programs

• Data protection regulations

• Security requirements

• Website updates

All revisions will be posted on this page with the updated date.

9. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: Donation@aafng.com, Info@aafng.com
Phone Number: +234 906 002 4477